Risk Operations at Slope | Y Combinator (2024)

Slope

The B2B Payments Platform

About Us

We empower growing businesses by making access to capital easy.

The inspiration for Slope came from Lawrence’s parents having spent the past three decades in the wholesale business, importing products and selling them to small businesses across Brazil. From having worked with them, we realized small mom-and-pop stores are limited by their working capital and that business loans are complicated to navigate.

At Slope (YC S21), we are building Buy Now, Pay Later for B2B businesses. We enable any business to pay with installments at checkout. Buy Now, Pay Later is the foundation to rebuilding the messy cross-border B2B payments infrastructure — our vision is to be Stripe for global B2B.

In a span of 7 months, we went from pre-product to processing over millions in monthly transaction volume and raising $32M in funding to date.

✨ Why work with us?

• You’ll get the chance to be an early team member at a fast-growth YC startup. We truly believe it’s all about slope — not where you start but how fast we are growing and iterating
• We are growing insanely fast and are well-funded. This is a once-in-a-lifetime opportunity to join our rocketship at an inflection point!
• We’re a tight-knit, intense team, where you'll learn a ton and have ownership
• We have raised capital from the some of the best VCs (Y Combinator, Union Square Ventures) and angels (Sam Altman and founders of Doordash, Dropbox, Plaid, Opendoor, Unity) in the world
• Work with seasoned second-time founders
• Help transition the massive B2B economy online and help small business owners thrive

✅ What You’ll Do

As an early member of Slope’s team, you help execute and maintain operational initiatives that manage credit and fraud for Slope’s growing customer base. This role requires a strong understanding of risk management processes and the ability to analyze payment, credit, operational and compliance risk. It is also important to balance these initiatives while managing the customer needs. In this role, you will need to have a strong understanding of a customer's financial health along with operational flows associated with payments and lending.

• Provide operational support to the underwriting and credit review process, including tracking customer submissions, building a financial case, providing a recommendation in adherence to our risk policies and meeting SLAs for decisions
• Assist credit risk in analyzing customer financial statements and overall business financial health; perform transaction and vendor reviews, including recommending appropriate internal risk ratings
• Iterate with customer success, product and engineering teams on the customer experience
• Interact with customers and partners directly on requests that will impact credit results
• Educate internal teams and customers on Slope’s risk policies and ensure compliance across accounts and on all transactions, including payments, loans and collections
• Work directly with internal and external stakeholders on documentation of procedures, escalations and risk updates across the company; iterate risk processes to maximize operational efficiency
• Partner with data science, customer success, and credit risk to develop KPIs and build monitoring dashboards
• Ensure timely repayment from customers through outbound and inbound communication across email, SMS and live channels

📈 Requirements

• 5+ years experience in risk management and/or underwriting, especially in executing risk strategies or policies
• Experience with consumer / small business lending and payments risk management
• Excellent written and verbal communication skills; confident in handling complex and challenging conversations with customers. Experience in customer support or customer success is a plus
• Attention to detail, strong work ethic, and a relentless drive
• Excel and enjoy a collaborative and in-person workplace
• Comfortable with handling ambiguity and creating processes from scratch. We are growing fast and still learning
• A demonstrated ability to get stuff done. In an ideal world, you’ve worked in a fast-growing company and know what we should be doing today, in one year, and in two years
• Self-directed and able to work with minimal supervision
• Iterative mindset
• Strong skill set with excel, SQL, Python

🚀 Bonus points

• Entrepreneurial mindset (we encourage all employees to be future founders and this can be a great stepping stone towards that)
• Customer-centric and passionate about helping small businesses grow
• Previous experience in fintech
• Previous experience at a high-growth, fast-paced startup

Founded:2021

Team Size:16

Location:San Francisco